This nationally recognised Certificate II is an online-based course that equips students with practical skills for a variety of business and administration roles. Students learn how to communicate effectively, provide customer service, follow workplace procedures, and produce business documents.
Course Structure
Delivered through iVet (RTO: 40548), this course includes modules on business technology, teamwork, and communication. It is taught and assessed by qualified staff.
Why Choose This Course?
You’ll gain essential skills for the modern workplace and earn a qualification that leads to real employment opportunities or further VET study in Year 12.
Future Career Opportunities
This qualification supports entry into administration and support roles, including receptionist, personal assistant, data entry operator, customer service, and payroll officer. Graduates can continue with a Certificate III in Business in Year 12.
Pre-requisites
Nil
Mr James Silver
Head of HASS
James.Silver@cewa.edu.au